Dead battery? We bring the jump

You turn the key and get a click, a slow crank or nothing at all. Most of the time that points to a flat battery. Call dispatch and a technician brings a jump pack to your car, whether you're in a driveway, a parking structure or a lot at the end of a long shift.

Get an all-in estimate

When to call

The engine clicks or cranks slowly when you turn the key
The dash lights are dim, or nothing lights up at all
You left the headlights or an interior light on
The car sat for a few weeks and won't turn over

How it works

Tell dispatch where you are and what you drive.
The technician connects the jump pack to your battery.
Your engine starts, and the technician checks that it stays running.
If it won't hold a charge, you can ask for a tow to a shop.

Battery, starter or alternator?

A dead battery usually gives you a click or a slow crank, and the car starts after a jump. A bad starter gives you a loud click or silence even with a good battery. A failing alternator lets the car start, then die while you drive. A jump fixes only the first problem.

Why the desert is hard on batteries

Summer heat in the high desert wears batteries down, and a weak one often gives up on the first cold morning that follows. If yours is a few years old and slow to start, get it tested before it strands you.

Jump start questions

How do I know it's the battery?

Dim lights, a click when you turn the key and a slow crank all point to a weak battery. If the engine cranks strongly but won't start, the problem is probably fuel or spark, and a jump won't help.

What if the car dies again after the jump?

Then the battery or the alternator is likely failing. Ask dispatch about a tow to a shop, where someone can test the charging system.

Can you jump an electric or hybrid car?

Many have a small 12-volt battery that can be jumped, but the steps vary. Tell dispatch the make and model so the technician follows the right procedure.